Privacy Policy
At Tortue Rouge we are
dedicated to safeguarding and preserving your privacy when visiting our site or
communicating electronically with us. Our Privacy Policy has been provided by website privacy policy provider LegalCentre.
This Privacy Policy,
together with our terms of use, provides an explanation as to what happens to
any personal data that you provide to us, or that we collect from you.
We do update this Policy
from time to time so please do review this Policy regularly. For the purpose of the Data
Protection Act 1998 our data controller is Petre Sefton.
Information we collect in
operating our website
We may collect and process
the following data about you:
- Details of your visits to
our website and the resources that you access, including, but not limited to,
traffic data, location data, weblogs and other communication data.
- Information that you provide
by filling in forms on our website, such as when you registered for information
or make a purchase.
- Information provided to us
when you communicate with us for any reason.
Use of cookies
On occasion, we may gather
information about your computer for our services. Such information will not
identify you personally it is statistical data about our visitors and their use
of our site. This statistical data does not identify any personal details
whatsoever.
Similarly to the above, we
may gather information about your general internet use by using a cookie file.
Where used, these cookies are downloaded to your computer automatically. This
cookie file is stored on the hard drive of your computer as cookies contain information
that is transferred to your computer's hard drive. They help us to improve our
website and the service that we provide to you.
All computers have the
ability to decline cookies. This can be done by activating the setting on your
browser which enables you to decline the cookies. Please note that should you
choose to decline cookies, you may be unable to access particular parts of our
website.
Our advertisers may also use
cookies, over which we have no control.
Such cookies (if used) would be downloaded once you click on
advertisements on our website.
Use of your information
The information that we
collect and store relating to you is primarily used to enable us to provide our
services to you. In addition, we
may use the information for the following purposes.
- To provide you with
information requested from us, relating to our products or services. To provide information on other
products which we feel may be of interest to you, where you have consented to
receive such information.
- To meet our contractual
commitments to you.
- To notify you about any
changes to our website, such as improvements or service/product changes, that
may affect our service.
If you are an existing
customer, we may contact you with information about goods and services similar
to those which were the subject of a previous sale to you.
Further, we may use your
data so that you can be
provided with information about unrelated goods and services which we consider
may be of interest to you. We may contact you about these goods and
services by any of the methods that you consented to at the time your
information was collected.
If you are a new customer,
we will contact you only when you have
provided consent and only by those means you provided consent for.
If you do not want us to use
your data you will have the opportunity to withhold
your consent to this when you provide your details to us on the form on which
we collect your data.
Please be advised that we do
not reveal information about identifiable individuals to our advertisers.
Storing your personal data
We may transfer data that we
collect from you to locations outside of the European Economic Area for
processing and storing. Also, it may be processed by staff operating outside
the European Economic Area who work for us or for one of our suppliers. For
example, such staff maybe engaged in the processing and concluding of your
order, the processing of your payment details and the provision of support
services. By submitting your personal data, you agree to this transfer, storing
or processing. We will take all reasonable steps to make sure that your data is
treated securely and in agreement with this Privacy Policy.
Data that is provided to us
is stored on our secure servers. Details relating to any transactions entered
into on our site will be encrypted to ensure its safety.
The transmission of
information via the internet is not completely secure and therefore we cannot
guarantee the security of data sent to us electronically and transmission of
such data is therefore entirely at your own risk. Where we have given you (or
where you have chosen) a password so that you can access certain parts of our
site, you are responsible for keeping this password confidential.
Disclosing your information
Where applicable, we may
disclose your personal information to any member of our group. This includes,
where applicable, our subsidiaries, our holding company and its other
subsidiaries (if any).
We may also disclose your
personal information to third parties:
- Where we sell any or all of
our business and/or our assets to a third party.
- Where we are legally
required to disclose your information.
- To assist fraud protection
and minimise credit risk.
Third party links
You might find links to
third party websites on our website. These websites should have their own
privacy policies which you should check. We do not accept any responsibility or
liability for their policies whatsoever as we have no control over them.
Access to information
The Data Protection Act 1998
gives you the right to access the information that we hold about you. Please
note that any demand for access may be subject to payment of a fee of £10 which
covers our costs in providing you with the information requested.
Contact us
Should you wish to receive details that
we hold about you please contact us using the contact details below. We welcome any queries,
comments or requests you may have regarding this Privacy Policy. Please do not hesitate to
contact us.